Warranties from every channel you sell.
Route Warranties gives brands one place to manage warranties on orders from every channel they sell, without requiring customers to register their products first.
From request to resolution, made simple
One portal for shoppers. One dashboard for you.
Any Store, Managed Here
Manage warranties on orders across all your sales channels, whether it's your Shopify store, retail partners like Amazon or Walmart, marketplaces, or wherever you sell.
No Registration Required
If something goes wrong in transit, customers file a claim in seconds, anytime, anywhere.
Your Brand, Start to Finish
The portal is hosted by Route and presented entirely as you. Your brand guides, your style, your URL. A customer who bought at a retailer still gets your experience.
Cover every moment after checkout.
Protect covers the trip, Track keeps shoppers informed, and Free Returns makes changing their mind easy. Warranties carry that confidence for years after delivery.
Stand behind every part, wherever it’s sold.
Your parts sell through Amazon, eBay, installers, and distributors, so most claims come from customers you’ve never met. Route helps you verify and support every one.
Turn coverage into a reason to buy.
Equipment breaks under real use, and buyers weigh coverage before they commit. Route lets you support every owner, even the ones who bought at big-box or marketplace.
Keep lifetime promises, years after the sale.
Defects can surface years after purchase, often from a retail or marketplace buyer with no order to match. Route makes long and lifetime coverage simple to honor.
Brand Showcase
Trusted by the world’s most-loved brands.
Merchants choose Route to cut support volume, boost CLTV, and deliver standout post-purchase experiences.
"We have seen better fraudulent controls and behaviour with the use of their AI."
"We have seen better fraudulent controls and behaviour with the use of their AI."
“We were growing quickly, but so were our returns. We needed a way to reduce refunds, lower shipping costs, and provide a better customer experience without compromising our sustainability values.”
“We were growing quickly, but so were our returns. We needed a way to reduce refunds, lower shipping costs, and provide a better customer experience without compromising our sustainability values.”
“Wonderful customer service and super fast to respond and take care of my issue.”
“Wonderful customer service and super fast to respond and take care of my issue.”
Brand Showcase
Trusted by the world’s most-loved brands.
Merchants choose Route to cut support volume, boost CLTV, and deliver standout post-purchase experiences.
"We have seen better fraudulent controls and behaviour with the use of their AI."
"We have seen better fraudulent controls and behaviour with the use of their AI."
“We were growing quickly, but so were our returns. We needed a way to reduce refunds, lower shipping costs, and provide a better customer experience without compromising our sustainability values.”
“We were growing quickly, but so were our returns. We needed a way to reduce refunds, lower shipping costs, and provide a better customer experience without compromising our sustainability values.”
“Wonderful customer service and super fast to respond and take care of my issue.”
“Wonderful customer service and super fast to respond and take care of my issue.”
