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CUSTOMERS / Sports and Fitness

From the first mile to the finish line.

Protect the gear that moves your customers. Whether it’s high-tech wearables or heavy-duty gym equipment, Route ensures the journey to the doorstep is as high-performance as the products themselves.

Kettlebell Package Protection
IMPACT

The Challenge

The stakes are high when fitness goals are on the line. Missing supplements or damaged equipment doesn’t just mean a lost sale, it means a disrupted routine. In high performance arenas, timing is everything. Route keeps your customers moving forward without a single missed beat.

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PLATFORM

The Route Solution

Built for the Elements

Built for the Elements

From rugged outdoor gear to cutting-edge recovery tech, offer protection that matches the durability of your brand.

Total Transparency

Total Transparency

Real-time visual tracking keeps your customers fueled with excitement instead of "Where is my order?" (WISMO) anxiety.

Instant Recovery

Instant Recovery

If a package goes missing, arrives damaged, or needs to be exchanged, frustration free resolution gets a replacement in their hands before their next workout.

Route in numbers

97%

Customer Satisfaction

$20B

Protected GMV

1.6M

Claims Resolved

$10M

Fraud Prevented

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Route

Join the brands shaping the future.

See how Route helps brands deliver post-purchase experiences that feel as premium as the products themselves.